Banquet Captain - Liberty Science Center

Location US-NJ-Jersey City
Posted Date 2 months ago(10/7/2021 9:47 AM)
ID
362031
Category
Food Services
Employment Type
Parttime-Regular

Overview

The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you’re pursuing — a new challenge, a sense of belonging, or just a great place to work — our focus is helping you reach your full potential. Learn more about working here at http://careers.aramark.com or connect with us on Facebook, Instagram and Twitter.

Description

Position Summary: Primarily responsible for the supervision of the banquet staff and coordinates all food and beverage services within the banquet department. Train the banquet team and oversees the enforcement of Aramark standards on setting up the banquet hall, maintaining space, break down, cleaning, staff grooming and hygiene. Manage all guest requests, complaints and queries.

 

 

Essential Functions:

  • Maintains excellent customer service and positive attitude towards guests, clients, co-workers, and staff
  • Coordinates with the event host on all aspects of the banquet function.
  •  Plan and organize functions for the banquet department.
  • Maintain and update  function sheets / BEO, etc.
  • Inspect banquet rooms, service, and kitchen areas for cleanliness, proper set-up, and ensure sufficient supplies and equipment are available for the function.
  • Oversee all aspects of assigned banquet function activities, ensuring that food counters are properly set and ready for execution at the appointed time.
  • Ability to respond quickly and accurately to guests request.
  • Display good customer relation skills and take initiative to greet guests in a friendly manner.
  • Plan the event course and orchestrates its completion in a timely, quiet and courteous manner.
  • Observe guests to fulfill any additional requests, to perceive when next course should begin, or when meal is completed.
  • Adhering to all banquet standard process
  • Supervises and trains staff in the set up and break down of assigned banquet rooms according to contract and managers instructions.
  • Supervises and trains staff in the service of food and beverages according to standards.
  • Ensure all guest requirements are set and ready 30 minutes before event start time.
  • Coordinate’s function details with banquet and kitchen staff.
  • Maintain constant contact with the banquet chef, to ensure conclusion between food production and food service
  • Assist in conducting pre-shift and pre-function meetings.
  • Actively participates in set up of banquet rooms and service of food and beverage to guests.
  • Communicates frequently with fellow supervisors and banquet managers as to the progress of the day’s work.
  • Ensure high grooming and hygiene standards are met by all banquet staff.
  • Monitors the profitability of functions to ensure quality and portion control while minimizing waste and broken or lost supplies.
  • Guide, direct, and motivate banquet staff, provide guidance and direction to subordinates, including setting performance standards and monitoring performance.
  • Performs other duties as assigned

Qualifications

  • Applicant must be willing to comply with account (or state) vaccine requirements/mandate

  • Previous experience as a fine dining host
  • Previous experience as a supervisor in a restaurant/food service industry preferred
  • Demonstrates excellent customer service skills
  • Demonstrates excellent communication and interpersonal skills, both written and verbal
  • Requires ability to work independently with limited supervision
  • Working knowledge of food safety principles and procedures
  • Must be able to obtain a food safety certification
  • Must be able to remain poised while work quickly and efficiently under pressure
  • Requires constant standing and walking
  • Requires frequent lifting of up to 25 lbs.
  • Requires occasional lifting of up to 50 lbs.
  • Must be available to work flexible hours including evenings and weekends
  • Must be vaccinated

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