Guest Services Worker - Lake Mead National Recreation Area

Location US-NV-Boulder City
Posted Date 1 month ago(10/14/2021 12:47 PM)
ID
362027
Category
Hotel - Lodging - Recreation
Employment Type
Parttime-Regular

Overview

The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you’re pursuing — a new challenge, a sense of belonging, or just a great place to work — our focus is helping you reach your full potential. Learn more about working here at http://careers.aramark.com or connect with us on Facebook, Instagram and Twitter.

Description

Position Summary: The Guest Services Worker is responsible for ensuring guest satisfaction by booking reservations, assisting with guest needs, and resolving or escalating any guest concerns or issues.  Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs. 

 

Essential Functions: 

  • Greet and provide customer service to guests while anticipating their needs
  • Book reservations and coordinate registration
  • Operate a register and/or software system to complete cash and credit card transactions
  • Answers phone calls and emails and delivers messages as needed
  • Maintains excellent customer service and positive attitude towards guest, customers, clients, co-workers, etc.
  • Other duties and tasks as assigned by manager

 

This location requires all individuals working on site to be fully vaccinated against COVID-19 by 12/08/2021.  

Qualifications

  • Previous guest services experience preferred
  • Demonstrates excellent customer service skills
  • Demonstrates interpersonal and communication skills, both verbal and written
  • Demonstrate organizational skills, accuracy, and attention to detail
  • Requires occasional lifting, carrying, pushing, pulling of up to 25 lbs
  • This position is on and off of a boat, indoors and outdoors
  • This is a non smoking facility.
  • Must be able to pass a drug screening including marijuana
  • Must be able to pass random drug tests per the United States Coast Guard.

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