Dietary Worker - East Alabama Medical Center-Lanier Food

Location US-AL-Valley
Posted Date 2 months ago(10/1/2021 11:10 AM)
ID
361422
Category
Culinary
Employment Type
Fulltime-Regular

Overview

The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you’re pursuing — a new challenge, a sense of belonging, or just a great place to work — our focus is helping you reach your full potential. Learn more about working here at http://careers.aramark.com or connect with us on Facebook, Instagram and Twitter.

Description

Position Summary: The Dietary Worker provides patient customer service via phone and software systems and serves as a liaison to other departments regarding patient meal services.  Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs. 

 

Essential Functions:

  • Provides patient customer service by takings phone calls and entering patient meal orders
  • Directs patient inquiries regarding meal and nutritional needs to appropriate parties
  • Utilizes software to record patient orders
  • Maintains general knowledge of therapeutic diets to ensure meal orders are process accurately
  • Works closely with doctors, nurses, and the room service team to ensure accurate patient nutrition
  • Maintains the privacy, safety, and dignity of each customer by observing client confidentiality and by strictly adhering to safety and sanitation standards
  • Provides excellent customer service and maintains a positive attitude towards clients, customers, co-workers, hospital staff, etc.
  • Other duties and tasks as assigned by manager

Qualifications

  • Previous customer service and/or call center experience preferred
  • Experience in food service, as a dietary clerk, or in a related field preferred
  • Demonstrates interpersonal and communication skills, both written and verbal
  • Requires strong organizational skills, accuracy, and attention to detail
  • Working knowledge of web based software; ability to adapt to changes in software programs

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