Job Summary: The hourly supervisor reports to the IT Manager and assists with all IT functions.
- Sending out equipment for repair.
-May occasionally perform any task assigned to subordinate staff, consistent with any licensing or certification requirements.
-Performs related work appropriate to the classification as assigned.
-Supervises the ordering and inventory of spare parts including the stripping surplus equipment for usable parts.
-Supervises the training of users in the basic operation and maintenance of microcomputers and related components.
-Directs the local and remote testing of network equipment, including running computer programs to diagnose faults.
-Maintains records, prepares reports, and composes correspondence relative to the work.
-Monitors mainframe system processing activities by observing console peripherals, input and output, to ensure throughput of data.
-Develops and maintains the mainframe computer system operating schedules; analyzes computer system load and operating problems to utilize equipment and personnel effectively.
-Determines appropriate reload and backup procedures for databases, and monitors and records impact of aborted jobs on data base and data communication files.
-Directs the receipt of trouble calls and the diagnosis of equipment problems.
-Coordinates the mainframe activities of data processing operations with programming, systems analysis, and with users.
-Checks mainframe computer system malfunctions with the operators.