Host/Hostess - Oswego Hospital

Location US-NY-Oswego
Posted Date 2 months ago(8/24/2021 5:28 PM)
ID
354037
Category
Food Services
Employment Type
Parttime-Regular

Overview

The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you’re pursuing — a new challenge, a sense of belonging, or just a great place to work — our focus is helping you reach your full potential. Learn more about working here at http://careers.aramark.com or connect with us on Facebook, Instagram and Twitter.

Description

Position Summary: The Host/Hostess is responsible for greeting and seating guests.  The Host/Hostess should provide general customer service within the dining establishment as well as escalate and/or resolve any issues as necessary to ensure guest satisfaction.  Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs. 

 

Essential Functions:

  • Greets guests as they arrive seat them accordingly ensuring the optimum use of tables
  • Ensures any special needs or requests for diners are accommodated and arranged
  • Maintains the appearance and cleanliness of the front-of-house environment
  • Escalates any customer needs or concerns as necessary
  • Works closely with the kitchen staff and servers optimizing communication to ensure efficient operations
  • Maintains excellent customer service and positive attitude towards guests, customers, clients, co-workers, etc.
  • Adheres to Aramark safety policies and procedures including proper food safety and sanitation
  • Other duties and tasks as assigned by manager

Qualifications

  • Previous host/hostess or food service experience preferred
  • Demonstrates excellent customer service skills
  • Demonstrates excellent communication and interpersonal skills, both written and verbal
  • Demonstrates strong organizational skills, accuracy, and attention to detail
  • Must be able to obtain food safety certification
  • Requires occasional lifting, carrying, pushing, pulling of up to 25 lbs
  • Host/Hostess will deliver trays to patients and work with patients for menu selection

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