Tour Guide - BMW Zentrum

Location US-SC-Greer
Posted Date 3 weeks ago(4/19/2021 12:59 PM)
ID
328119
Category
Operational Excellence
Employment Type
Parttime-Temporary

Overview

Aramark (NYSE: ARMK) proudly serves the world’s leading educational institutions, Fortune 500 companies, world champion sports teams, prominent healthcare providers, iconic destinations and cultural attractions, and numerous municipalities in 19 countries around the world. We deliver innovative experiences and services in food, facilities management and uniforms to millions of people every day. We strive to create a better world by making a positive impact on people and the planet, including commitments to engage our employees; empower healthy consumers; build local communities; source ethically, inclusively and responsibly; operate efficiently and reduce waste. Aramark is recognized as a Best Place to Work by the Human Rights Campaign (LGBTQ+), DiversityInc, Equal Employment Publications and the Disability Equality Index. Learn more about working here at www.aramark.com/careers or connect with us on Facebook, Instagram and Twitter.

 

Description

Position Summary: The Tour Guide is responsible for ensuring guest satisfaction by learning and accurately delivering approved tour scripts with enthusiasm and professionalism, booking reservations, confidently engage and assist individual guests and large groups needs. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs. 

Essential Functions: 

  • Guides patrons on tours 
  • Greets guests in a courteous and professional manner 
  • Understands and speaks to history, knowledge, and facts about the location 
  • Respond to customer questions and requests 
  • Responsible for the safety of tour guests 
  • Maintain professional demeanor and appearance 
  • Other duties and tasks as assigned by manager 

 

Qualifications

  • Previous guest services experience preferred 
  • Demonstrates interpersonal and communication skills, both verbal and written 
  • Demonstrate organizational skills, accuracy, and attention to detail 
  • Able to stand and walk for long periods of time to conduct tours 
  • Experience with Living History and Cultural History presentations a plus 
  • Requires occasional lifting, carrying, pushing, pulling of up to 25 lbs 
  • Demonstrates interpersonal and communication skills, both verbal and written 
  • Demonstrate organization skills, accuracy, and attention to detail 
  • Requires occasional lifting, carrying, pushing, pulling of up to 25 lbs 
  • Able to stand and walk for long periods of time to conduct tours
  • Audition is required to be hired.
  • Must learn provided script for the tour.
  • Training is M-F for 4 hrs each weekday
  • Once trained- Guides work at least 3 days per week on a rotating schedule
  • Occasionally works on Saturday

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