Aramark (NYSE: ARMK) is in the customer service business across food, facilities and uniforms, wherever people work, learn, recover, and play. United by a passion to serve, our more than 270,000 employees deliver experiences that enrich and nourish the lives of millions of people in 22 countries around the world every day. Aramark is recognized among the Most Admired Companies by FORTUNE and the World’s Most Ethical Companies by the Ethisphere Institute. Learn more at www.aramark.com or connect with us on Facebook and Twitter.
Aramark’s leisure group specializes in lodging, recreation, conference centers and meeting services. The scope of our operations includes lodging, conference and meeting space, houseboats and other marine activities, retail merchandise, casual and fine dining experiences, and interpretive tours in some of this country's most pristine protected lands and national parks. We have been active partners with the National Park Service for over 20 years, providing high-quality visitor services in numerous locations across the United States. We are one of the nation’s leading managers of conference centers with a strong focus on customer experience. We are considered a premier provider of professional services by clients and competition alike, committed to providing high-quality recreation, hospitality and authentic experiences to clients and visitors from all over the world.
Position Summary: Guest Service Agents are the first line of communication for guests. The front desk is the hub of all communication for the property. Guest Service Agents establish a welcoming atmosphere from the minute a guest arrives at Lake Crescent Lodge. GSA’s are attentive and always willing to answer questions, resolve guest issues, communicate guest needs to other departments, and reserve rooms and tour activities on the property management system. GSA’s should be highly knowledgeable about the property and surrounding areas. This position requires individuals with a high attention to detail, a strong dedication to customer service, and a positive and friendly attitude.
Computer, Fax, Calculator, Printer, POS System, Photocopier
Travel Requirements: Little or No Travel (>10%)
SEDENTARY - Lifting up to 10 pounds maximum and occasionally lifting and/or carrying small items (files, manuals, binders)