Lead Barista - Oregon Convention Center

US-OR-Portland
4 months ago(8/9/2017 3:02 PM)
ID
132299
Category
Culinary
Employment Type
Parttime-Regular

Overview

About Aramark 
Aramark (NYSE: ARMK) is in the customer service business across food, facilities and uniforms, wherever people work, learn, recover, and play. United by a passion to serve, our more than 270,000 employees deliver experiences that enrich and nourish the lives of millions of people in 22 countries around the world every day. Aramark is recognized among the Most Admired Companies by FORTUNE and the World’s Most Ethical Companies by the Ethisphere Institute. Learn more at www.aramark.com or connect with us on Facebook and Twitter.

Description

Essential Tasks and Responsibilities:

    • Maintain a positive attitude and smile and be polite with customers throughout the transaction
    • Greet customers as they approach the cash register
    • Take the customer’s order and prepare the order according to brand specifications and the customer requests
    • Must have knowledge of menu items and recipes to effectively service the customer
    • Effectively and efficiently complete the financial transaction
    • Maintain the balance of the cash drawer at all times
    • Distribute and post marketing materials as required
    • Maintain daily temperature logs
    • Adhere to additional standards set by designated brand
    • Proper use of station machinery and equipment
    • Ability to understand and follow directions given by management
    • Maintain a neat and clean beverage station and a presentable work area
    • Ability to stand for extended periods of time, up to 6 hours
    • Ability to lift up to 25lbs and frequently lift, push, pull, or carry up to 30 lbs
    • Ability to walk or stand for extended time periods, up to 6 hours
    • Involves repetitive motion
    • Involves working with chemicals, heated equipment, steam and at other risk conditions
    • Assist management team with administrative functions and daily food prep during down times
    • Supervise Barista's working in the retail coffee stores/stands
    • Ensure adherance to Aramark food production and food safety standards and occupational safety standards
    • Control opening and closing inventory of the retail store/stand
  • Additional Job Functions
    • Completion of any task requested by a supervisor or member of the Aramark management team.
  • Required Qualifications:
  • Excellent interpersonal skills and a positive attitude
  • Ability to work independently
  • Posses good time management with daily tasks required by the management team
  • Math skills for counting money and providing correct change
  • Knowledge of running a cash register, and credit card machine transactions
  • Desired Qualifications:
  • Experience in the food service industry as a barista; supervisory experience a plus
  • Great customer service skills 
  • Work Environment: Front-of-house barista station. Occasionally requires the ability to work in the kitchen area and possible interaction with hot food items, heated equipment, steam, noise and other at risk conditions. Involves repetitive motion.

Additional Job Functions:

  • Cross-train in areas as required by your manager
  • Able to work in concessions, catering, and special events required by your manager
  • Perform task as requested by your manager on a weekly, bi-weekly or monthly basis
  • Completion of any task requested by a supervisor or member of the Aramark management team.

Supervisory Responsibilities: Oversee and direct the employees working on the line to ensure timely and effective service of the customers. Request support from utility workers for sanitation issues of the line as needed.

Qualifications

Required Qualifications:

  • Great customer service and communication skills
  • Strong leadership and supervisory skills
  • Ability to work in a team environment
  • Serve Safe Certification
  • Ability to follow detailed written and verbal instructions

Desired Qualifications:

  • Food service experience
  • High school education or equivalent

Work Environment: Most often works in front-of-house. Requires frequent
lifting/transporting hot food items, ability to work inside kitchen area, interact with heated equipment, steam, loud noise, chemicals and other at risk conditions. Involves repetitive motion.

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