Supervisor (Paul Brown Stadium - Concessions)

US-OH-Cincinnati
6 months ago
ID
117656
Category
Food Services
Employment Type
Parttime-Regular

Overview

About Aramark 
Aramark (NYSE: ARMK) is in the customer service business across food, facilities and uniforms, wherever people work, learn, recover, and play. United by a passion to serve, our more than 270,000 employees deliver experiences that enrich and nourish the lives of millions of people in 22 countries around the world every day. Aramark is recognized among the Most Admired Companies by FORTUNE and the World’s Most Ethical Companies by the Ethisphere Institute. Learn more at www.aramark.com or connect with us on Facebook and Twitter.

Description

Essential Tasks and Responsibilities:

  • Responsible for opening and closing the stand according to expectations of the management team
  • Oversees setting up and breaking down of work stations
  • Oversees the sanitation of work stations including floors, worktables, walls, refrigerators, meat blocks, equipment, and utensils
  • Oversees the cashiers on duty and ensures that they are properly trained and adhere to the cashier policy
  • Responsible for cash handling, safe verifications, preparing deposits
  • Oversees the cooking and preparation of food items for the day according to recipes and brand requirements
  • Responsible for making sure the staff uses correct portions when preparing and serving items on the line
  • Must have high-level product knowledge and ability to train the staff to effectively service the customer
  • Ensures staff completes daily temperature logs
  • Delegates tasks to employees as necessary
  • Provides on-going coaching and performance feedback to staff members
  • Informs management of escalating employee conduct issues
  • Responsible for making sure the staff properly disposes of waste
  • Greets customers as they enter and leave the location
  • Asks customers about the quality of their service and handle any complaints (with assistance from the manager on duty) while maintaining a positive attitude and smile
  • Oversees staffing during peak times of operation and deal with labor shortages as needed
  • Assists managers with administrative tasks, scheduling, ordering, and inventory responsibilities
  • Ensures each station has the equipment and supplies needed to serve the customers
  • Maintains a professional appearance
  • Ensures uniform compliance of the staff members
  • Maintain a safe work environment by enforcing all safety standards and assisting with STEP observations

 

Additional Job Functions:

  • Cross-trains for all hourly positions at your location
  • Works in other areas or departments as required by your manager
  • Performs task as requested by your manager on a weekly, bi-weekly, or monthly basis
  • Completion of any task requested by a supervisor or member of the Aramark management team.

Supervisory Responsibilities:  Supervises the staff and sanitation of facilities at the location.  Responsible for opening and closing the stands, managing employee issues, and making sure the location is staffed appropriately and job duties are completed.

Qualifications

Required Qualifications:

 

  • 1 year of supervisory experience
  • Must be able to effectively communicate and understand directions
  • Must be able to understand safety rules, Aramark Alcohol Regulations, operating and maintenance instructions and procedures
  • Must be willing to perform a variety of tasks as assigned
  • Excellent customer service and a positive attitude
  • Strong leadership skills
  • Must be able to work in a team environment
  • Time management, organization, and multi-tasking skills
  • Basic computer skills and ability to quickly learn new technology systems
  • Ability to manage people and have accountability for company assets 
  • Successful completion of the Aramark Hourly Food Handlers training within the first 30 days of employment
  • Must be willing to follow all Aramark Safety Standards

 

Desired Qualifications:

  • Experience in food service industry
  • Courtesy and tact in dealing with guests, co-workers, as well as others in the college community

 

Work Environment

  • Front-of-house and/or back-of-house
  • Occasionally inside kitchen area and or dish room; including interaction with heated equipment, steam, loud noises, chemical products, and other at risk conditions.

 

Equipment Used:

  • Cash Register
  • Credit Card Machine
  • POS System
  • Calculator
  • Coffee Machine
  • Blender
  • Telephone
  • All Kitchen Equipment

 

Travel Requirements:

Little or No Travel (>10%)

 

Lifting Requirements:

 LIGHT: Lifting 20 pounds maximum with frequent lifting and/or carrying objects up to 10 pounds. 

 

 

 

Aramark is an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION employer.

Candidates are considered for employment with Aramark without regard to their race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other classification protected by applicable federal, state or local law.

 

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