Suite Hot Pantry Expeditor - M&T Bank Stadium- Premium

US-MD-Baltimore
7 months ago
ID
116003
Category
Food Services
Employment Type
Parttime-Regular

Overview

About Aramark 
Aramark (NYSE: ARMK) is in the customer service business across food, facilities and uniforms, wherever people work, learn, recover, and play. United by a passion to serve, our more than 270,000 employees deliver experiences that enrich and nourish the lives of millions of people in 22 countries around the world every day. Aramark is recognized among the Most Admired Companies by FORTUNE and the World’s Most Ethical Companies by the Ethisphere Institute. Learn more at www.aramark.com or connect with us on Facebook and Twitter.

Description

Position summary

Seasonal, Part Time. Must work all stadium-wide events (Concerts, Soccer, NFL games) Assists the Suite Manager, Executive Chef and Suite Supervisor with the overall operation of Hot Kitchen Pantry.  Oversee and supervises 1-2 hourly cooks to maintain the operation of pantry is running smoothly. Assist the cooks to make sure food order are being processed in a timely efficiently manner. Works closely with suite attendants based on delivery times and special requests.

  

Essential functions

  • Performs opening and closing procedures of assigned pantry location
  • Supervises 1-2 hourly cooks
  • Works closely with head culinary team, suite supervisor, suite attendants, runners that are staffed in your assigned area
  • Verifies paperwork to food inventory when you arrive to pantry
  • Ensure accuracy of food orders and their delivery times
  • Ensures pantry equipment is operating efficiently and accurately
  • Ensures all areas are clean, sanitized and in safe working environment
  • Observes, evaluates, and documents job performance of associates (ex. WEST Observations)
  • Assists in pantry inventory post event
  • Stands a professional behavior whether it is over the radio, suite holder, guest or staff member
  • Reviews requests and inspects pantry supplies and inventory needs at the end of the event
  • Verifies all paperwork is complete and turned in at the conclusion of the event

 Non-essential functions:

  • Assists staff in serving guests as highest level possible (from kitchen, pantry directly to the suite)
  • Assists Suite Manager in performing preliminary pantry inventory after each event
  • Performs other duties as designed

 Education & Experience:

  • High School Diploma or GED is required. Associates degree in Food & Beverage or related field is preferred.
  • Minimum 1 year experience in a food-service position in a high volume environment is required
  • 1 year supervisory experience in restaurant or food-service environment is preferred
  • Previous cash handling/cashier experience preferred

 Knowledge, skills & abilities:

  • Excellent guest service skills; ability to adhere to Aramark Standards
  • Ability to complete required pre-employment sanitation and alcohol service training
  • Knowledgeable in the operating food service equipment, basic food preparatory techniques, sanitation and safety issues
  • Ability to cross reference paperwork to food orders
  • Strong verbal and written communication skills – ability to communicate with Suite holder, Guests, Clients, Staff and to prepare written stand reports after each event
  • Strong time management and organizational skills; ability to delegate the work activities to expeditor and suite runners
  • Highly motivated, ability to take initiative
  • Ability to work effectively with others and in a fast paced environment

 Physical requirements:

  • Ability to remain on feet for entire length of shift
  • Constant standing, bending, reaching and repetitive motions
  • Kitchen Environment- noise level may be moderate to high and can be hot at times
  • Works Frequently in a hot and cold temperature (ex. pantries, kitchens)
  • Ability to perform normal lifting of stock up to 50 pounds
  • Maintain good personal hygiene and a well-groomed appearance in a clean and complete uniform

Aramark is an Equal Opportunity Employer

The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the “essential functions” of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function or only a limited number of employees are available to perform that function.

Qualifications

  • Experience in catering, banquet service, and a la carte waiter service preferred
  • Guest service and inside/outside sales experience desired
  • Must demonstrate a desire to sell while providing strong customer service
  • Must be TEAM certified or be able to obtain TEAM certification before first day of work (TEAM training is provided at the location)
  • Must be at least 18 years of age
  • Must be able to work a flexible schedule that includes days, nights, evenings, and weekends

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